Privacy Policy

LoanLink Canada ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website at loanlinkcanada.com (the "Site").

We are committed to following Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Important: LoanLink Canada is a loan-matching service. We are not a lender. We connect you with licensed third-party lenders who may be able to offer you a loan. We do not make loan decisions or lend money ourselves.

1. Who We Are

LoanLink Canada is operated as a sole proprietorship. If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@loanlinkcanada.com

2. Information We Collect

When you submit our loan request form, we collect the following information from you:

• Your full name
• Your email address
• Your phone number
• The loan amount you are requesting
• Your consent confirmation

We also automatically collect the following technical information when you visit the Site:

• Your IP address
• Your browser type and device information (user agent)
• The date and time of your visit
• Pages you viewed on the Site

We use cookies and similar technologies to operate the Site, prevent fraud, and understand how visitors use our pages. See Section 7 below for more detail.

3. How We Use Your Information

We use the information you give us to:

• Match you with one or more licensed third-party lenders who may be able to offer you a loan
• Send your information to those lenders so they can contact you
• Respond to questions or support requests you send us
• Detect and prevent fraud, spam, or abuse of the Site
• Understand how the Site is being used so we can improve it
• Meet our legal obligations under Canadian law

We do not sell your personal information to anyone.

4. Who We Share Your Information With

To match you with a loan offer, we share the personal information you submit with one or more licensed third-party lenders or lender networksin Canada. These are independent businesses, not part of LoanLink Canada. Once your information reaches a lender, that lender's own privacy policy applies to how they handle it.

We may also share your information with:

• Service providers who help us run the Site, including:
  • Supabase (database hosting)
  • Vercel (website hosting and analytics)
  • Cloudflare (bot protection through Turnstile)
• Law enforcement or government agencies, if we are legally required to do so
• Successors, if we ever sell or transfer the business

We require our service providers to protect your information and only use it for the purpose we hired them for.

Some of these providers may store or process your information outside of Canada (for example, in the United States). When this happens, your information may be subject to the laws of those countries, including lawful access by foreign government authorities.

5. Your Consent

By submitting our form and checking the consent box, you agree that:

• You have read this Privacy Policy
• You give us permission to share your information with licensed third-party lenders so they can contact you about loan offers
• Lenders we share your information with may contact you by phone, email, or text message

You can withdraw your consent at any time by emailing privacy@loanlinkcanada.com. Withdrawing consent means we will stop sharing your information going forward, but it does not undo any sharing that already happened.

6. Your Rights Under PIPEDA

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Correct any information that is wrong or out of date
• Request deletion of your information, subject to our legal obligations to keep some records
• Withdraw your consent to our use of your information
• File a complaint if you think we have not handled your information properly

To exercise any of these rights, email us at privacy@loanlinkcanada.com. We will respond within 30 days.

If you are not satisfied with how we handle your concern, you can also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

7. Cookies and Tracking

We use the following on our Site:

• Vercel Analytics — to count anonymous page views and understand which pages are popular. This does not identify you personally.
• Cloudflare Turnstile — to tell humans apart from bots when you submit our form. This sets a short-lived token and may collect limited browser signals.

These tools are necessary for the Site to work properly and protect against abuse. We do not use advertising cookies or third-party tracking pixels at this time. If we add them in the future, we will update this Privacy Policy.

8. How We Protect Your Information

We use reasonable physical, technical, and organizational safeguards to protect your information, including:

• HTTPS encryption on all pages
• Database access controls and row-level security
• Bot protection on our forms
• Limiting access to your information to only those who need it

No system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

9. How Long We Keep Your Information

We keep your information for as long as needed to:

• Match you with a lender and complete that referral
• Meet our legal and tax record-keeping obligations
• Resolve disputes or enforce our agreements

When we no longer need your information, we securely delete or anonymize it.

10. Children's Privacy

Our Site is not intended for anyone under the age of 18. We do not knowingly collect information from minors. If you believe a minor has submitted information to us, please email privacy@loanlinkcanada.com and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will take reasonable steps to notify you.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your information, please contact us at:

Email: privacy@loanlinkcanada.com

We will respond as quickly as possible, and within 30 days at the latest.